FAQs

How do I install CloudRain?
No expertise is required for the installation. The CloudRain valve is simply screwed onto the standard taps in the garden.
Where can I download the app, and for which devices is it usable?
The apps are still in the construction phase and will be available soon in the app stores. The app for your Apple iPad or Apple iPhone can be found under the search term "CloudRain" in the Apple App Store. For your Android smartphone, the App in the can be found in the PlayStore, keyword "CloudRain".
Do I have to install the CloudRain Controller outside of the house?
The controller is splash-proof and can therefore be operated both outside and inside your home. It is important that the controller is in stable range of your WLAN. Just check this by checking the signal strength with your smartphone or tablet wherever possible. The controller should also be placed in good reach to the valves at the same time. Although the wireless range reaches up to 300m in open field, buildings, walls or the like can negatively affect the range.
How can I install the valves?
The valves are not stuck into the ground, but simply screwed to a garden faucet. No tools are needed for this.
Does CloudRain work without a water connection?
Alternatively to a water connection also a pump can be used. An additional pressure switch or alternatively a 24 VAC relay would have to be used for this purpose. For more information, please send us an email.
Can I buy the CloudRain Controller as a standalone device?
Yes, the controller can also be purchased and operated individually. You can use the CloudRain Controller to operate up to 5 pieces of wired 24 VAC. If no such valves already exist, we recommend using the CloudRain valves.
With how many zones can I irrigate the garden?
Up to 255 zones can be controlled via the CloudRain valves. A maximum of 5 pieces can be wired to the Controller.
What is the range of the CloudRain wireless valves to the CloudRain controller?
The CloudRain radio-valves have a range of up to 300 m in the open field.
Do I have to set up zones?
The app will automatically set up a zone when you add your first valve so you can plan your first irrigation.
How can I upload images that show my zones?
Open the CloudRain app and tap the image or placeholder for each zone.
Can I use the ColudRain controller with my existing valves?
You can use the CloudRain Controller to operate up to 5 pieces of wired 24VAC. If no such valves already exist, we recommend using the CloudRain valves.
What voltage do you need to have?
You can operate up to 5 pieces of wired, commercially available 24VAC irrigation valves.
With which water connections can the CloudRain valves be used?
An adapter is included with the CloudRain valves so you can connect to both the standard 1 inch (G1 '') and ¾ inch (G3 / 4 '') sizes. Other adapters are available at hardware stores, if required.
With which tubing sizes can the CloudRain valves be used?
The CloudRain valve has a ¾ inch (G3 / 4 '') outlet. There, all commercially available hose connections can be mounted.
What if I do not have a garden but a balcony?
If you have a water connection on your balcony, you can simply screw the CloudRain valve to it and get started. If this is not the case, then a solution operated by a pump can be considered. However, CloudRain does not currently offer a ready-made solution.
Does the radio of the valves disturb my wifi?
No, the CloduRain valves work on a so-called sub-Ghz frequency, which will not disturb your wifi.
Where can I purchase CloudRain products?
CloudRain can currently only be obtained directly through our website.
Who can help me to install the CloudRain system?
Need help with the installation? Then feel free to contact us.
Do I need hoses that lead to my plants?
The CloudRain valve has a ¾ inch (G3 / 4 '') outlet. There, all commercially available hose connections can be mounted. Depending on requirements, lawn sprinklers, drip systems, etc. can be used.
Which hoses are compatible?
The CloudRain valve has a ¾ inch (G3 / 4 '') outlet. There, all commercially available hose connections can be mounted.
Is it possible to control irrigation myself without the influence of the algorithm based on local weather data?
You can always start an irrigation via the app. In addition, you can also turn off the CloudRain Adaptive Watering automatic irrigation.
What is the algorithm - is it anything other than the dependence on the weather?
With CloudRain's Adaptive Watering, you can water your plants weather-friendly. The CloudRain system checks the current weather conditions before every irrigation. CloudRain uses information from different sources. It takes into account temperature, wind, hours of sunshine and humidity.
How is the app or the controller protected against access by third parties?
All CloudRain devices communicate encrypted at any time to the current standard. To the accesses are password protected with the app.
Does the valve have to be in the sun for it to work? Is battery operation also possible as an alternative?
The valve is designed so that even indirect sunlight in the shade is sufficient to operate the valve. If you are sure to be unsure, or no sun can reach the valve, the valve can be charged and operated via a power plug. Please contact us.
How far is the range of the controller of the Valves?
The CloudRain valves have a range of up to 300m in the open field.
What happens if the wifi breaks off?
If your Wi-Fi or your Internet connection is interrupted or temporarily unavailable, the CloudRain system continues to irrigate. However in this case, no access via the app and no weather-friendly irrigation is possible.
Is it possible to set everything manually without an algorithm?
CloudRain Adaptive Watering can be turned off as well as adjusted to the needs of the zone. Please select in the app from the side menu "zones" and your desired zone.
How can I be sure that the CloudRain servers will continue to run in the longer term?
We guarantee the operation of the server for 10 years from the date of purchase.

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